Odunayo Busayo Adeyemi

Operations / Customers Relationship Manager

Odunayo Busayo Adeyemi is a dedicated and customer-focused professional with extensive experience in customer service, client engagement, administration, sales support, and relationship management. With a strong background across finance, marketing, and service-driven environments, she brings valuable expertise in coordinating operations, managing client relationships, resolving issues, and ensuring efficient service delivery. Odunayo is known for demonstrating strong communication, organizational, and problem-solving abilities. She has handled high-volume customer interactions, coordinated marketing activities, managed client records, processed transactions, and followed up on customer needs to ensure timely and satisfactory resolutions. Her experience with CRM systems and administrative support further strengthens her ability to contribute effectively to operational efficiency. Her professional experience includes roles with Fundrise Tentacles Limited, Edmark International Limited, and Equity Vest Asset Management Limited, where she developed practical expertise in customer support, client retention, collections, sales coordination, and relationship management. She has also gained valuable exposure to media, marketing, promotions, and content research through her experience with Top Radio and MITV. Adeyemi holds a Higher National Diploma in Mass Communication from Moshood Abiola Polytechnic, Abeokuta, as well as a National Diploma in Mass Communication. She has also received professional training in Event Planning and Management. As Operations / CustomerS Relationship Manager, Odunayo brings a combination of professionalism, customer-centric thinking, administrative competence, and strong interpersonal skills. She is committed to supporting effective coordination, maintaining high service standards, strengthening client relationships, and contributing to the smooth and successful operations of the organization.